susan-king-general-manager-clients-marketing-russell-mcveagh

Susan King

Management

General Manager of Clients and Marketing

Profile

Susan joined the firm in December 2019 and is responsible for the development and implementation of Russell McVeaghs' business development, client experience and marketing strategy.

As Genaral Manager of Clients and Marketing, Susan and her team develop and deliver strategic initiatives to support the firm's growth strategy. Working closely with the firm’s Partners and staff, the team supports all client development activities including business planning, research and analysis, advisory and coaching, bid management and key account management. Their objective is to increase visibility and brand recognition to strengthen and expand the firm’s client base.

Susan is passionate about delivering an expecptional client experience, and works with everyone in the firm to consistently deliver memorable experiences, when it matters the most.

Experience

Susan has extensive experience in professional services, financial services and legal firms. She spent the first 10 years of her career in the UK financial services sector working for large corporates (Aegon and Old Mutual). In 2010 she entered professional services with PwC NZ, specialising in client experience. This role grew to be internationally recognised as best-in-class.

Professional

Susan has a Bachelor of Business Studies - Services Marketing.

Her purpose has always been to build high performing teams, who love what they do. She is extremely comfortable in a leadersip role and thrives when her team grows and develops both personally and professionally.